Customer Service Check Your Email

Toll Restriction

Control your long distance spending by restricting long distance calls from your line.


Toll Denial:

  • This free service blocks anyone from dialing a long distance number from your line. Residential customers can add this at no charge. There is a $10 charge to have Toll Denial removed. Toll Denial does not prevent the acceptance of collect calls, calling card calls or calls that were billed to you from a third party.

Collect & Third Party Blocking:

  • This free service prevents anyone from accepting Collect & Third Party Blocking calls on your line. Residential customers can add this at no charge. There is a $10 charge to have this service removed.

900 / 976 Call Blocking:

When placing a collect call or billing your call to a third number:

  • Add this feature for a $10 charge.

 

Click for more info.Customer Service Inquiries

Call Customer Service: 807-623-4400 or 1-800-264-9501
Email Customer Service: customercare@tbaytel.net
Email Technical Support: support@tbaytel.net
Monday - Friday: 8:30am - 9:00pm
Saturday: 10:00am - 6:00pm
Sunday 11:00am - 6:00pm

Customer Service at 1046 Lithium Drive is closed to in-person traffic.