TBayTel

Your investment in TBayTel is an investment in our community.

TBayTel provides quality customer service, a robust network, and the commitment of an independent local company that contributes to the quality of life of our community. There’s no better way to connect than with TBayTel.

INVESTING IN OUR COMMUNITY

TBayTel is privileged to support local events and organizations. We continually work hard to make our community a great place to call home.

These are a few of the organizations that TBayTel supports to sustain the growth of our customers, employees and our community.

  • Corporate Giving and Sponsorship
  • Arts and Heritage
  • Thunder Bay Art Gallery
  • Thunder Bay Blues Festival
  • Thunder Bay Symphony Orchestra
  • Thunder Bay Children’s Festival
  • Sport Teams and Events
  • Lakehead University Thunderwolves
  • Varsity Athletics at Confederation College and Lakehead University
  • Thunder Bay Chill
  • Children’s recreational sports
  • Health and Wellness
  • TBayTel Tamarack House
  • Thunder Bay Regional Health Sciences Centre
  • United Way of Thunder Bay

Dividend to the City of Thunder Bay

Each year,TBayTel contributes a dividend to the City of Thunder Bay to benefit everyone by making our home a better place to live, work and prosper. The contribution in 2006 was over $20M. Without this contribution, the municipal portion of the average homeowner’s tax bill would have been $302 higher.*

INVESTING IN OUR NETWORK, PRODUCTS AND SERVICES

TBayTel is continually investing and expanding in our state-of-the-art network to ensure our customers receive the highest quality products and services.

Mobility
  • TBayTel continues to upgrade and expand our digital cellular network providing over 300,000 sq. km. of coverage
  • We offer among the lowest rates in Canada
Internet
  • TBayTel brings High Speed Internet access to more customers in Thunder Bay than any other provider
  • Our rates are lower than other local providers and among the lowest in Canada
  • 24/7 Internet Support service; staffed by local TBayTel employees
Telephone
  • TBayTel's reliable digital network is 100% locally built, maintained and upgraded
  • 99.999% home phone service reliability
  • 100% digital local telephone network with "state of the art" switching
  • Guaranteed, competitive pricing and convenient calling features
Security
  • TBayTel recently acquired the Monitoring and Security Alarm division of Apex Security & Investigation Inc.
  • Local Apex staff joined the TBayTel team
  • Seamless transition with the same trusted quality service
Managed IT
  • TBayTel's Direct IT group provides information technology services for your business
Long Distance
  • Reach out for less and stay close
  • Quality service for domestic and international long distance rate plans, calling cards and personal toll-free numbers
  • Operator-assisted calls and special needs services

Bundle Up

Get Great Savings and Convenience
TBayTel now has more ways to Bundle Up and save. Choose the products and features that are right for you and save up to $202 a year. Our Customer Service Advisors will help you build your own personalized bundles.

INVESTING IN OUR PEOPLE

TBayTel provides Northern Ontario residents and businesses with a skilled, knowledgeable and dedicated regional workforce.

  • TBayTel provides meaningful employment to over 400 people in Thunder Bay and Northern Ontario
  • We believe in local service by local people
  • Our employees drive the growth of TBayTel to create new employment opportunities in Northern Ontario
  • TBayTel provides many opportunities for student interns to gain valuable work experience. In 2007, 32 summer students were employed at TBayTel

There’s No Provider Like TBayTel



Adobe PDF Why Buy TBayTel - Printable Version

Acrobat Reader Click Here to download the Adobe PDF viewer.


CUSTOMER SERVICE INQUIRIES

Click for more info.

Customer Service: 623-4400 or 1-800-264-9501

Monday - Friday: 8:00am - 8:00pm
Saturday: 10:00am - 6:00pm

Customer Service at 1046 Lithium Drive is closed to in-person traffic.